Refund Policy

All Mices purchases are final and non-refundable. This applies to subscriptions, lifetime plans, one-time purchases, cloud credits, usage packs, upgrades, and promotional offers.

We provide a free version of Mices so you can try the product before you buy. Please use the free version to check that Mices fits your needs, works on your device, and supports the tools and providers you want to use.

You can cancel a subscription at any time through the billing portal or by contacting support. Cancellation stops future renewals. You will keep access until the end of the paid billing period.

We do not provide full or partial refunds for the current billing period, unused time, unused features, plan downgrades, or an account that you stop using.

Lifetime plans and other one-time purchases are non-refundable. A lifetime plan means access for the lifetime of that product or plan, not the lifetime of any person or company. Features and reasonable usage limits may change as the product develops.

Cloud credits, usage packs, and similar digital balances are non-refundable, cannot be exchanged for cash, and cannot be moved to another account unless we clearly allow it. This applies whether or not you have used the balance.

If you believe you were charged more than once for the same purchase or the charged amount is different from the checkout amount, contact us with the receipt and payment details. We will review billing errors and correct confirmed duplicate or incorrect charges.

A correction of a billing error is not a refund for a valid purchase.

Nothing in this policy removes a refund or cancellation right that cannot be excluded under applicable law. Where the law requires a refund, we will follow that law.

For billing questions, email hello@mices.lol. Include your account email, order number, charge date, and a short description of the issue.